Refund & Cancellation Policy

1. Overview

This Refund and Cancellation Policy explains how you may cancel an order or request a refund for products or services purchased through our Platform. By placing an order, you agree to the terms mentioned below.

2. Cancellation Policy

Cancellations will only be considered if the request is made within 15 days of placing the order.

However, cancellation may not be possible if:

• The order has already been processed or shipped.
• The seller or merchant has initiated delivery.
• The product is already out for delivery.

In such cases, you may reject the order at the time of delivery.

3. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please report it to our customer service team within 15 days of receiving the product. The seller/merchant will inspect and verify the issue before approving any refund or replacement.

4. Refund Processing Time

Once a refund request is approved, the refund will be processed and credited to your original payment method within 15 working days.

5. Contact Information

For cancellation or refund related queries, please contact us: